Wireless internet access is free of charge on all National Express East Coast trains in both Standard and First Class and in all National Express East Coast First Class lounges.
Whether you need to check your email, find out what's happening at your destination, or simply do a spot of online shopping, the National Express free wireless service lets you stay connected on the move.
The technology combines broadband satellite and multiple mobile data connections to ensure continuous service along the entire East Coast route. Our system automatically selects the best connection in the area, which means your session remains uninterrupted throughout your journey, even in tunnels.
How to use WiFi
Most new laptops and PDAs are set up to access WiFi straight away. To get connected to the National Express WiFi service simply:
- Click on the pop-up that should appear in the bottom right of your screen
- Click to connect to the 'nxecwifinetwork'
- Launch your internet browser and enter www.nationalexpresswifi.train
- Enjoy browsing!
If you need any help or would like more information – please download the User Guide to help you get online.
If you still experience any problems or would like further assistance, our customer support team will be happy to help. Please call on 08457 25 44 55 or email your query to wifi@nationalexpress.com.